Registered Business Address:
Abhinaba Das
RK Mission, Asansol
Paschim Bardhaman, West Bengal
India - 713305
This Privacy Policy explains how Abhinaba Das ("we", "us", or "Service Provider") collects, uses, stores, and protects your personal information when you use this payment portal. We are committed to safeguarding your privacy and ensuring the security of your data.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Identification Data
Data Type
Purpose
Full Name
To identify you for payment processing, invoicing, and communication
Email Address
To send payment receipts, transaction updates, and support communications
Phone Number
The phone number used at checkout — it’s your login-free identity for viewing payment history and support tickets
1.2 Transaction Data
Data Type
Purpose
Payment Amount
To process and record your payment
Payment Method (Razorpay)
To route your payment through the correct processor
Transaction ID
To verify payment status and provide receipts
Payment Screenshots/Proof
To manually verify payments and resolve disputes
Timestamp
To maintain accurate transaction records
1.3 Technical Data
Data Type
Purpose
Device Platform
To optimize the portal experience for your device
Timezone
To display transaction times in your local timezone
Browser User-Agent
For security logging and troubleshooting
IP Address
For fraud prevention and security (not stored permanently)
2. How We Use Your Information
Your data is used exclusively for the following purposes:
Payment Processing: To initiate, verify, and complete transactions via Razorpay.
Receipt Generation: To generate and email payment receipts for your records.
Customer Support: To respond to your inquiries and resolve payment-related issues via support tickets.
Fraud Prevention: To detect and prevent unauthorized or fraudulent transactions.
Legal Compliance: To maintain records as required by applicable tax and financial regulations.
Service Improvement: To analyze usage patterns and improve the portal's functionality (using anonymized data only).
Payment Security & PCI-DSS Compliance
This portal does not store, process, or transmit cardholder data. All payment processing is handled by PCI-DSS compliant third-party processors (Razorpay). We adhere to strict security standards to ensure your payment information is safe.
3. How We Secure Your Data
We implement robust security measures to protect your information:
ENCRYPTED All data transmitted between your browser and our servers is encrypted using TLS/SSL (HTTPS).
NO LOGIN No account or password exists. Payments and support tickets are tied to the phone number used at checkout — there is nothing to sign in to, so no credentials are stored.
TOKENIZED Payment processing is handled by Razorpay's secure payment infrastructure. We do not store your credit/debit card numbers or Razorpay credentials.
FIREWALL Our backend services use Cloudflare security features including WAF, DDoS protection, and bot mitigation (Turnstile).
ACCESS CONTROL Administrative access to transaction data is protected by secure token-based authentication.
4. Data Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. Your data is shared only with:
Payment Processors: Razorpay for transaction processing. These services have their own privacy policies.
Email Delivery: Resend for sending payment receipts and notifications. Governed by Resend's Privacy Policy.
Transaction records are retained for a minimum of 10 years as required by Indian tax regulations.
Payment screenshots and proofs are retained for 1 year after transaction verification, then securely deleted.
Support ticket data is retained for 2 years for quality and training purposes.
You may request deletion of non-essential data by contacting us (subject to legal retention requirements).
6. Your Rights
You have the right to:
Access a copy of the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (where legally permissible).
Withdraw consent for non-essential data processing.
Export your transaction history in a portable format.
To exercise any of these rights, please contact us via our Contact Us page.
7. Cookies and Tracking
This portal uses essential cookies for:
No account system: This portal has no login, so no authentication cookies are used. Phone numbers and preferences are kept in your browser’s local storage for convenience.
Security: Cloudflare Turnstile tokens for bot protection.
We do not use advertising cookies or third-party tracking pixels.
8. Children's Privacy
This portal is not intended for users under 18 years of age. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated via email to registered users.
10. Contact Us
For privacy-related inquiries or to exercise your data rights, please visit our Contact Us page.